Rental Housing Journal

FEBRUARY 26, 2025

Education and Training: The First Line of Defense One of the biggest mistakes a housing provider can make is assuming that fair housing compliance is “common sense.” The consequences of non-compliance for individuals and the company. How to handle resident interactions professionally and respectfully.

Contractors 122

Contractors IT Education Compliance 122

Rental Housing Journal

JANUARY 21, 2025

By The Fair Housing Institute As the new year begins, property management professionals have the opportunity to reflect on foundational practices that ensure both compliance and operational excellence. Property management and the essential role of policies, written communication and procedures for the year ahead.

Property Management 98

Property Management Property Manager Management Compliance 98

Rental Housing Journal

MARCH 18, 2025

The Evolution of Communication in Property Management AI-powered chatbots and automated messaging systems are becoming the norm, helping property teams respond to resident inquiries, process maintenance requests, and even screen rental applications. Additionally, human oversight must remain a fundamental part of the process.

Compliance 58

Compliance Property Management Property Manager Education 58

Rental Housing Journal

NOVEMBER 19, 2024

Administrative strain: A resident asks for a 24/7 on-call maintenance service to accommodate their needs. Engaging in this kind of dialogue not only shows a willingness to accommodate but also helps ensure compliance with fair-housing regulations.

Compliance 98

Compliance Property Management Property Manager Transportation 98