Residential Property Maintenance Metrics and Improving NOI (with Ray Hespen)
Fourandhalf
JANUARY 22, 2025
Would you rather lose 50 percent of your owners or 50 percent of your tenants? One of the reasons that tenants leave is that they hate the maintenance. Tenant satisfaction with maintenance is about the details. In 2022, a property manager could rent a home sight unseen. So, the hierarchy starts at the investor.
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