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Residential Property Maintenance Metrics and Improving NOI (with Ray Hespen)

Fourandhalf

Ray Hespen, who is a frequent flier on The Property Management Show, joined us again to discuss maintenance metrics and how measurement improves resident satisfaction and owner NOI. The last time he was on the podcast, in late 2023, his team was just beginning to establish this concept of maintenance analytics.

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6 must-know industry trends for small property managers

Buildium

Between 2001 and 2022, for example, rents rose by 21%—while renters’ incomes rose by just 2%. However, by rigorously screening applicants, you can reduce turnover and help prevent costly evictions. This helps explain why maintenance was property managers’ second-greatest challenge in 2024. This comes as U.S. Did you know?

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Seattle Hires Law Firm To Defend Against Landlord Lawsuit

Rental Housing Journal

The company alleges the city passed ordinances between 2018 and 2022 that hurt its ability to successfully operate a low-income apartment building. The city has retained the law firm Bryan Cave Leighton Paisner. The suit claims this is a “taking” of the landlord’s property.

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Single-Family Property Management Service Trends for 2022

Propertyware

By: Laurie Mega According to the 2022 State of the Property Management Industry Report , the number of renters living in single-family rentals has risen steadily for the last several years. Here are some of the most important rental owner and resident service trends property managers across the country expect to stick with us in 2022.

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4 Ways AI is Transforming the Multifamily Housing Industry

Rental Housing Journal

4 Ways AI is being leveraged by multifamily owners and operators to optimize their marketing efforts from leasing to maintenance. Although AI is not new technology, it has gone through a renaissance since ChatGPT popularized it in 2022.

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Self-Managing vs. Property Management: Which is Right for Your DC Rental Property?

Nest DC

From maintenance and repairs to finding tenants and managing leases, a lot goes into owning and managing a rental property. If you'd rather not deal with your rental property's day-to-day maintenance (and potential stress), you might want to consider hiring a management company.

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What is the Average Cash Flow on a Rental Property?

American Apartment Owners Association

Being upfront with your tenants about rent, providing useful amenities and fulfilling maintenance requests in a timely manner can all go a long way towards high tenant retention. Deploying energy-efficient utilities and lowering maintenance costs can also help reduce how much money is flowing out of your property every month.