Turning Criticism into Opportunity: Strategies for Managing and Responding to Negative Reviews
Real Property Management Evertrust
FEBRUARY 28, 2025
Negative online reviews can make rental property owners and managers feel disheartened. In the end, receiving a poor online review is an unwanted experience. Yet, when tackled professionally, negative reviews can transform into an opportunity for improvement and growth. In today’s digital world, online reviews are essential in shaping a property’s reputation and influencing the renter’s choices.
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