A New Year Reminder: Strengthening Policies, Procedures, and Written Communication in Property Management
American Apartment Owners Association
JANUARY 16, 2025
As the new year begins, property management professionals have the opportunity to reflect on foundational practices that ensure both compliance and operational excellence. Among these, few aspects are as critical as robust fair housing policies, well-defined procedures, and professional written communication. These elements not only safeguard against legal risks but also foster trust and professionalism in interactions with residents, prospects, and team members.
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