A Caution to AI: The Possibility of Fair Housing Violations in Communication and Payments
American Apartment Owners Association
MARCH 19, 2025
The Evolution of Communication in Property Management AI-powered chatbots and automated messaging systems are becoming the norm, helping property teams respond to resident inquiries, process maintenance requests, and even screen rental applications. Others may rely on government-issued checks or prefer cash payments for personal reasons.
Let's personalize your content