Residential Property Maintenance Metrics and Improving NOI (with Ray Hespen)
Fourandhalf
JANUARY 22, 2025
Technically, property managers have multiple customers, but theres also a hierarchy. Would you rather lose 50 percent of your owners or 50 percent of your tenants? Property managers do not have a business if they dont have an investor customer. One of the reasons that tenants leave is that they hate the maintenance.
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